- More than 90 days before arrival - loss of deposit
- Between 90 and 61 days before arrival - 30% of costs charged
- Between 60 and 31 days before arrival - 60% of costs charged
- Less than 31 days before arrival - full amount charged
In some cases, suppliers charge non-refundable deposits. In these cases, you will be advised in advance and any non-refundable deposits will be charged.
In the event of gorilla viewing permits in Uganda and Rwanda, these are always fully non-refundable at the time of booking.
We strongly suggest you purchase travel insurance.